FAQs

Is the artwork original?

Yes. Every design begins as an original illustration by Jonathan Rice. The prints sold through The Creative Visualist are high-quality reproductions of those original illustrations, created in Jonathan’s distinctive vintage-inspired graphic style.


What kind of paper do you use?

Prints are produced on premium Hot Press Fine Art paper — a 300 gsm, 100% cotton rag paper with a smooth matte surface. It is designed for fine-art reproduction and pairs with archival-quality printing for rich color and lasting detail.


Are prints available framed or unframed?

Yes. Most prints can be ordered unframed or professionally framed. Framed artwork arrives assembled and ready to hang.


What frame colors are available?

Frames are available in Black, Natural Oak, White, and Walnut. They are designed with a clean, simple profile that complements the artwork without overpowering it.


Do the frames use real glass?

Yes. Framed prints use real glass rather than acrylic or plastic.


Do framed prints arrive ready to hang?

Yes. Framed prints include installed hanging hardware, so they're ready for the wall when they arrive.


What sizes are available?

Sizes vary depending on the proportions of the artwork. Most designs are available in several sizes, ranging from smaller gift-friendly prints to large statement pieces.

Available sizes are shown on each individual product page.


What are Gallery Sets?

Gallery Sets are curated groups of two or three prints designed to work especially well together.

Sets of two are priced at a 10% savings, while sets of three are priced at a 15% savings compared with purchasing the prints individually.


Are your prints made to order?

Yes. Prints and framed artwork are produced to order in the USA rather than being pulled from mass-produced inventory.


How much is shipping?

Standard U.S. shipping is free.


How are prints packaged?

Each order is securely packaged for shipment to help protect the print or framed artwork in transit. Because your artwork is made to order, packaging may differ depending on the size and whether the piece is framed or unframed.


Can I return or exchange a print?

Because each piece is made to order, The Creative Visualist does not accept returns or exchanges simply because a customer changes their mind.

If your order arrives damaged, defective, or incorrect, please contact us promptly so we can make it right.


What should I do if my artwork arrives damaged?

Contact us as soon as possible and include photos of the damaged artwork and packaging. We’ll work with you to arrange an appropriate replacement or refund.


Will the colors look exactly the same as they do on my screen?

We work to represent the artwork as accurately as possible, but slight differences in color can occur because computer and mobile displays vary. Natural variations can also occur in paper and frame finishes.


Still have a question?

We’re happy to help with questions about sizing, framing, materials, Gallery Sets, or choosing artwork for your space. Contact The Creative Visualist before ordering and we’ll point you in the right direction.